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"The highly stylized yachts are exceeding our financial projections. "We felt so special" was how the host of an event sponsored by R.J. Reynolds-Nabisco put it. Brides particularly love the yachts.
"What I like about SkipperLiner is your commitment to making the next yacht even better than the last. I also greatly admire your willingness to provide extraordinary customer service."
Ward Proescher
Fleet Commodore & CEO
Commodore Dining Events
"Although we have been in the passenger vessel business since 1986, this past year was the first year we operated a SkipperLiner. Our customers were pleased with the spacious feel of the boat which, at 90 feet, still felt larger than our previous vessel that was 100 feet. The vessel proved to be significantly easier to maintain than our prior boats, cutting our maintenance costs by 60%."
William R. Steen, President
Great Water Yachts
"VIP Yacht Cruises, Inc. has been doing business with SkipperLiner Industries, Inc. for a number of years. They have built several vessels for us and these vessels have operated efficiently and have brought us much success. We will continue to do business with SkipperLiner and sing their praises at every opportunity."
Victor Becker, President
VIP Yacht Cruises, Inc.
"We are excited about our new Queen of Excelsior II. It's all we ever expected and more. Since the day when we decided to build a new boat, to this week when we got the delivery, the experience has been the best. Everybody at SkipperLiner who worked with us made building a dinner boat, with all the thousands of details, an easy accomplishment.
"We are very proud of our new boat. You can be very proud of your company and all the people that work for you. Your turn out a first class product. We hope that in the near future, we'll be ready for another one."
Captain John Lambin, President
Queen of Excelsior
"As you know, we recently had our first problem with our boat. Your fast response, by both yourself and the folks in the factory, really saved the day. Instead of being down for several days we only were down for one. Your team went to work and certainly has our thanks for a job well done. It is good to know that you folks are there for us after the sale has been made. Please thank those involved in getting the parts to us so fast."
Tom Kenney, Managing Partner
The Wolfboro Inn
"SkipperLiner's dedication to service is unique in the business. Design modifications, assistance with special decor, financing assistance, expedited delivery of vessels, remote site final assembly, quick response warranty work, crew and sales training, networking with other SkipperLiner owners, the SkipperLiner Millennium conference, helping us to set up a low cost/high quality refurbishment program 3,000 miles from home, your personal attention and that of every one of your staff, even returning telephone calls immediately - you've done it all for us."
S. Hilton Smith, President
Waterway Cruises & Events
"Wow! I'm not sure where to begin. You folks at SkipperLiner know how to deliver customer service. Let me thank the SkipperLiner Family for making the initial contact through vessel delivery such a wonderful experience for us.
"It's true, you deliver vessels on time and at the agreed upon price. In fact, you delivered our vessel ten days ahead of schedule. Something we did not expect. It sure reminded me of the importance of exceeding customer's expectations. My customers are expecting this type of value as standard. My experiences with SkipperLiner helped me renew our focus of that same standard for our customers."
Kendley J. Davenport
Regional General Manager
Spirit of Norfolk
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